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Date: Fri, 07 May 1999 09:20:57 -0400
To: =?iso-8859-1?Q?=22Dominique(purposely hidden email here)>
From: Jimmy Moore <sales@tbred-music.com>
Subject: Re:
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Is there anybody here to respond to my emails and fax ?
Dominique
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Attention,valued Thoroughbred Music customer!!!
Thoroughbred Music, after over twenty years in the music retail industry, is changing hands. Thoroughbred thanks you, and new ownership welcomes you. Beginning May 1 we will be Sam Ash Music.
Everyone involved is very excited about this. This move by both party's will offer better service, price, & availability for you... the customer.
We will have a new on-line catalog, a new mail-order catalog, & access to many new & better products.We will be receiving new price parameters so we will not be able to send you quotes untill the second week in May (only a few day's away). We will still be able to ship, as always all over the globe. Shipping rates will stay the same. Through the month of May we will be receiving lot's of new products, & large quantities of normal stock items. If you are requesting a quote please email us with the product next week.
All of us here are looking forward to serving you with profesional, friendly & fast service.
Sam Ash Music is once again raising the standard's in the music industry, and this time it's on a grand scale. With the merge of two very succesful & experenced companies it will only add up to one thing. Making all aspects of buying musical equipment easer for you.
Jimmy

From: "Dominique (purposely hidden email here)>
To: <SamAshHQ@aol.com>
Subject: I NEED AN ANSWER
Date: Tue, 11 May 1999 23:43:41 +0200
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I allready sent you several emails and a fax, if you don't answer I will
hire a lawyer.

Here are the problems with the Gretsch drums received last week (ordered 09/98 at Thoroughbred Tampa)
The brass snare drum (G4166BC) is missing.
The rims for 10" and 12" toms don't fit because the toms have 5 lugs and the rims you sent are for 6 lug toms.
The 2 Gretsch lugs are missing.
The 10" tom has different hoops.
The bill is missing, I need one.

Dominique

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Date: Wed, 12 May 1999 16:35:14 -0400
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From: Jimmy Moore <sales@tbred-music.com>
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We are here to keep all former customers of Thoroughbred Music.Please call me at 1-800-800-4654 ext# 2233.I will be glad to help you.
Thanks
Cynthia

From: "Dominique (purposely hidden email here)>
To: "Jimmy Moore" <sales@tbred-music.com>
Subject: Re:
Date: Thu, 13 May 1999 13:29:30 +0200
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Can you repply by email please.

Here are the problems with the Gretsch drums received 5/5/99 (ordered 9/98 at Thoroughbred Tampa)
The Gretsch brass snare drum (G4166BC) is missing.
The rims for 10" and 12" toms don't fit because the toms have 5 lugs and the rims you sent are for 6 lug toms.
The 2 Gretsch lugs (G5473) are missing.
The 10" tom hoops are different from the other toms.
The detailed bill is missing.

So what do you propose ?

Dominique